Contact
One address for everything, and a person on the other end of it. Corrections are answered first, because they affect every other reader of that page.
There is no contact form here on purpose. A form drops your message into a queue and leaves you unsure whether anybody read it. An email gives you a record of what you sent and a person to reply to you.
What to send, and what happens next
Everything goes to the same address. Saying which of these it is in the subject line just helps it get answered faster.
A correction
Something in a guide is wrong, out of date, or missing the caveat that matters. Send the URL and what you believe is wrong, with a source if you have one.
Answered before anything else in the inbox.
A question about a guide
Something was unclear, or your situation is not covered by what we wrote. These often turn into the next article, so they are genuinely useful to us.
We cannot give personal medical or financial advice.
Reuse and permissions
You want to quote, translate or republish something. In almost every case the answer is already yes and written down.
Check the AI and content usage page first.
A privacy request
You want to know what we hold about you, or want it deleted. The honest answer is usually a newsletter email address, or nothing at all.
Unsubscribing deletes rather than deactivates.
A complaint about advertising
A guide reads as though a commercial relationship influenced it, or something is not clearly labelled as advertising. We treat this as a serious complaint.
We publish the outcome either way.
A security issue
You found a vulnerability. Tell us before publishing it and give us a reasonable window to fix it.
We will not threaten anybody reporting in good faith.
Advertising, sponsorships and partnerships
We are open to advertising, sponsored articles, brand partnerships and collaborations, and we would rather hear the idea than publish a list of things we will not consider. Send what you have in mind, with the audience and the outcome you are after, and you will get a straight answer either way.
One thing worth knowing before you write: sponsored work is always labelled and always lives on its own page, never inside an editorial guide. That is what keeps the audience worth reaching in the first place. The full terms are on our advertising policy page.
Send a partnership enquiryOne thing we genuinely cannot do
Give personal medical or financial advice. We publish information for a general readership and cannot see your injuries, your medication or your bank account. Where a decision carries real risk, speak to somebody qualified who can. Everything else, ask and we will tell you.
Saying that and stopping there is not much help, so below is where to actually go. Every organisation listed is a government body, a national health service, a public regulator or an established charity, and every link goes to the organisation itself rather than to a summary of it. None of them pays us and none of them knows we exist.
If somebody is in danger right now
Stop reading and call. These lines are free from any phone, including one with no credit and no SIM.
112
Works everywhere in the European Union, in Türkiye, and in the United Kingdom. It reaches police, ambulance and fire from a fixed line or a mobile, free of charge.
European Commission on 112999
The United Kingdom. 112 reaches exactly the same operators, so either number is correct.
GOV.UK guidance911
The United States and most of Canada. A small number of remote Canadian areas are still outside 911 coverage.
FCC on 911Anywhere else
Look up the emergency number for the country you are in before you need it, not during. It takes ten seconds now and is unreachable when it matters.
If you are in crisis, or thinking about suicide
You can talk to a trained person, free, at any hour, without giving your name and without it going on any record.
United States: 988
Call or text 988 to reach the Suicide and Crisis Lifeline, run through more than 200 local crisis centres and funded by the federal government. Interpreters are available in over 240 languages, and there is a chat option and a videophone service for deaf and hard of hearing callers.
988lifeline.orgUK and Ireland: 116 123
Samaritans, free to call, 24 hours a day, every day of the year. The same number covers England, Scotland, Wales, Northern Ireland and the Republic of Ireland.
samaritans.orgAnywhere else
Find A Helpline lists verified crisis services in more than 175 countries, filtered by what you are dealing with and by how you want to talk.
findahelpline.comA second directory
The International Association for Suicide Prevention keeps its own list of crisis centres, useful when a country is not covered above.
IASP crisis centres
If it is a health question
These are the same places we go when we research a guide. You do not need us in the middle.
MedlinePlus
Plain-language health information from the United States National Library of Medicine, written for patients rather than clinicians and free of advertising.
medlineplus.govNHS
Condition-by-condition guidance from the United Kingdom National Health Service. For urgent but non-emergency symptoms, NHS 111 will tell you what to do and where to go. The online version of 111 covers England only.
nhs.ukWorld Health Organization
Where to look for guidance that is meant to apply internationally rather than to one country health system.
who.intPubMed
The research itself, rather than somebody else's description of it. If a claim in one of our guides matters to you, this is where to check whether the study says what we said it says.
pubmed.ncbi.nlm.nih.gov
If it is a money question
Free, impartial guidance exists in most countries, and the people giving it are not paid on commission.
United Kingdom
MoneyHelper gives free and impartial guidance on debt, pensions, budgeting and benefits. It is backed by government and delivered by the Money and Pensions Service, so nobody there earns anything from what you decide.
moneyhelper.org.ukUnited States
The Consumer Financial Protection Bureau publishes straight answers on credit, debt collection, mortgages and loans, and takes complaints about financial companies.
consumerfinance.govBefore you trust anyone (US)
The SEC lets you check whether an investment professional is actually registered, and whether they have a disciplinary history. Do this before handing over money, not after.
Check an investment professionalBefore you trust anyone (UK)
The Financial Conduct Authority Firm Checker tells you whether a firm is authorised, and warns about clone firms using a real company name to look legitimate.
FCA Firm Checker
Numbers here are written out rather than made tappable, so that nobody dials an emergency line by brushing a screen. Checked on 11 August 2026. If one of them has changed, that is exactly the kind of correction worth sending us.